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Company Profile

About Xuanyi

Yiwu Xuanyi Toys Co., Ltd. is a modern enterprise focusing on toy design, production and sales, located in Dongyang City, Zhejiang Province.  Since its establishment, the company has relied on Yiwu's unique commercial resources and industrial chain advantages and is committed to providing safe, innovative and cost-effective toy products to domestic and foreign customers.The company mainly sells products such as gashapon machines, plastic toys, pvc key pendants, children's entertainment, etc., and can provide OEM customization services to meet the needs of all kinds of customers as much as possible. The products are exported to Europe, America, Southeast Asia, the Middle East and other regions, and have established long-term cooperation with well-known domestic and foreign brands and retailers.Looking forward to your visit!

Yiwu Xuanyi Toys Co., Ltd. is located in Baozhu Village, Dongyang City, Zhejiang Province, with an area of 2,050 square meters. Its business scope includes sales of various toys and accessories: elastic balls, Gashapon ball, Gashapon shell. Through the test of the market and the trust of customers, our factory will definitely provide everyone with better products and services. I hope to cooperate with you for a win-win situation!

Pre-sales service commitment

1. We will provide detailed product information, including specifications, quality, price, etc., to ensure that customers fully understand.
2. We will provide customers with sincere and enthusiastic consulting services to help customers choose the most suitable products.
3. We will ensure sufficient product inventory, arrange delivery for customers in a timely manner, and ensure that customer needs are met in a timely manner.
4. We will sincerely answer questions to customers and provide professional technical support to ensure that customers have no worries about purchasing.

Commitment of on-sale service

1. We will strictly implement the contract agreement to ensure that the product quality meets the standards and ensure that it is delivered on time.
2. We will provide customers with complete after-sales tracking services and promptly feedback product information and logistics information.
3. We will provide customers with flexible payment methods to make transactions more convenient.
4. We will wholeheartedly solve problems arise during sales for customers and ensure maximum customer satisfaction.

After-sales service commitment

1. We will establish a sound after-sales service system to ensure that any problems customers have when using the product can be solved at any time.
2. We will provide after-sales repair video consultation services to ensure the normal use of customer products.
3. The above is our company's pre-sales and after-sales service commitment letter. We will always be customer-centric, adhere to the principle of honesty and trustworthiness, and provide customers with high-quality and efficient services.

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